PRIVACY POLICY

1. INFORMATION WE COLLECT

1.1 Personal Information Provided by You

When you register for a jl961 account, we collect personal information that you voluntarily provide, including but not limited to: full legal name, date of birth, gender, residential address including street, barangay, city/municipality, and province, valid email address, mobile phone number, username and password, preferred account currency, and answers to security questions. During the Know Your Customer (KYC) verification process required by PAGCOR regulations, we collect copies of government-issued identification documents such as Philippine passport, driver's license, UMID, SSS ID, or other valid IDs, proof of address documents such as utility bills or bank statements, and in some cases, selfie photographs holding identification for enhanced verification purposes.

1.2 Financial and Transaction Information

jl961 collects financial information necessary to process deposits, withdrawals, and gaming transactions, including: payment method details such as GCash mobile numbers, PayMaya account information, bank account details for withdrawals, cryptocurrency wallet addresses, transaction histories including dates, amounts, payment methods used, and transaction statuses, deposit and withdrawal requests with associated documentation, bonus claims and wagering requirement progress, account balance information and currency conversions, and financial verification documents required for large transactions or suspicious activity investigations. We do not store complete credit card numbers, CVV codes, or other sensitive payment credentials; this information is processed securely through encrypted payment gateways operated by our licensed payment service providers.

1.3 Gameplay and Betting Information

To provide gaming services, maintain platform integrity, and comply with regulatory requirements, jl961 collects comprehensive gameplay information including: games played, bet amounts, win/loss results, game round identifiers for audit purposes, timestamps of all gaming activity, IP addresses from which games are accessed, device identifiers and browser information, sports betting selections, odds accepted, and bet outcomes, live casino table selections and dealer interactions, bonus utilization and wagering contribution, and responsible gaming limit settings and self-exclusion requests. This information is essential for game integrity verification, dispute resolution, fraud prevention, and regulatory compliance reporting to PAGCOR.

1.4 Technical and Usage Information

When you access jl961, we automatically collect technical information through cookies, web beacons, and similar technologies: IP addresses and geolocation data to verify you are accessing from the Philippines, device type, operating system, and browser information, screen resolution and device capabilities, pages visited, links clicked, and navigation patterns, session duration and frequency of visits, referring websites or marketing channels, language preferences, and connection speed and performance metrics. This technical data helps us optimize platform performance, identify technical issues, prevent unauthorized access from restricted jurisdictions, and improve user experience based on Filipino player preferences and Philippine internet infrastructure characteristics.

2. HOW WE USE YOUR INFORMATION

2.1 Account Management and Service Delivery

jl961 uses your personal information to create and manage your account, authenticate your identity during login, process deposits and withdrawals, facilitate gameplay across casino games and sports betting, track bonus eligibility and wagering requirements, maintain accurate account balances, enable customer support interactions, enforce responsible gaming limits you set, implement self-exclusion requests, and provide personalized gaming recommendations based on your preferences. Without collecting and processing this information, we cannot provide jl961 services to Filipino players.

2.2 Regulatory Compliance and Legal Obligations

As a PAGCOR-licensed operator, jl961 must collect and maintain player information to comply with Philippine gaming regulations, anti-money laundering (AML) laws, and other legal requirements. We use your information to verify you meet the minimum age requirement of twenty-one (21) years, conduct KYC verification as mandated by PAGCOR, monitor transactions for suspicious activity that may indicate money laundering or fraud, report required information to PAGCOR and other regulatory authorities, investigate and resolve player disputes, respond to lawful requests from law enforcement or government agencies, maintain records for the legally required retention periods, and prevent underage gambling, self-excluded players from accessing accounts, and fraudulent activities that threaten platform integrity.

2.3 Marketing and Communications

With your consent, jl961 may use your contact information to send promotional communications including: welcome bonuses and exclusive offers for new players, deposit match bonuses and free spin promotions, sports betting enhanced odds and special markets, seasonal promotions tied to Philippine holidays or major sporting events, loyalty program updates and VIP tier advancement notifications, tournament invitations and leaderboard competitions, responsible gaming reminders and limit-setting encouragement, platform updates, new game releases, and feature announcements, and customer satisfaction surveys to improve our services. You may opt out of marketing communications at any time through account settings or by contacting jl961 support, though you will continue to receive essential transactional communications related to your account, deposits, withdrawals, and regulatory notices.

2.4 Platform Improvement and Analytics

jl961 analyzes aggregated and anonymized usage data to understand how Filipino players interact with our platform, which games are most popular, peak usage times, technical issues affecting user experience, effectiveness of promotional campaigns, and opportunities for platform enhancement. This analytics work improves game selection, optimizes mobile performance for devices commonly used in the Philippines, enhances payment processing speed for GCash and PayMaya, refines responsible gaming tool effectiveness, and ensures jl961 continuously evolves to better serve Filipino player preferences and needs.

3. INFORMATION SHARING AND DISCLOSURE

3.1 Service Providers and Business Partners

jl961 shares necessary personal information with trusted third-party service providers who assist in platform operations, including: payment processors handling GCash, PayMaya, bank transfers, and cryptocurrency transactions, game providers supplying casino games, slots, and live dealer experiences, identity verification services conducting KYC checks, customer support platforms enabling live chat and ticket management, email service providers delivering transactional and promotional communications, data analytics services helping us understand platform usage patterns, cybersecurity firms protecting against fraud and hacking attempts, and cloud hosting providers maintaining secure server infrastructure. All service providers are contractually obligated to maintain confidentiality, use data only for specified purposes, and implement appropriate security measures. jl961 conducts due diligence on service provider security practices before engagement.

3.2 Regulatory Authorities and Law Enforcement

jl961 discloses player information to PAGCOR and other Philippine regulatory authorities as required by gaming regulations, including periodic reporting of player activity, financial transactions, responsible gaming interventions, and compliance with anti-money laundering obligations. We also disclose information in response to valid legal processes such as court orders, subpoenas, or lawful requests from law enforcement investigating suspected criminal activity. In cases involving suspected fraud, money laundering, match-fixing, or other serious violations, jl961 proactively cooperates with authorities by providing relevant player information and transaction records. We will notify affected players of such disclosures unless prohibited by law or when notification would compromise an investigation.

3.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy involving jl961, player information may be transferred to the acquiring entity or successor organization. In such circumstances, jl961 will provide notice of the transfer and inform players of any changes to data handling practices. The acquiring entity will be bound by the commitments made in this Privacy Policy unless players consent to a new privacy policy. Players will be given the opportunity to delete their accounts before any transfer if they do not wish their information transferred to a new entity.

3.4 Aggregate and Anonymized Data

jl961 may share aggregated, anonymized data that does not identify individual players with business partners, industry associations, researchers, or the public. Such anonymized data might include overall platform statistics like total number of players, popular game categories in the Philippines, average session lengths, or deposit/withdrawal method preferences among Filipino players. This aggregate data sharing helps improve the online gaming industry in the Philippines while protecting individual player privacy.

4. DATA SECURITY MEASURES

jl961 implements comprehensive technical and organizational security measures to protect player information from unauthorized access, disclosure, alteration, or destruction. Our security practices include industry-standard 256-bit SSL encryption for all data transmitted between your device and jl961 servers, ensuring login credentials, financial information, and personal data remain confidential during transmission. We store sensitive personal and financial information in encrypted databases with access restricted to authorized personnel on a need-to-know basis. Regular security audits conducted by independent cybersecurity firms identify vulnerabilities and ensure ongoing security posture improvements.

jl961 employs firewalls, intrusion detection systems, and continuous monitoring to prevent unauthorized access attempts and cyberattacks. Our staff receive regular training on data protection, privacy, and security best practices, with strict confidentiality obligations enforced through employment agreements. Two-factor authentication options available for player accounts add an extra security layer beyond passwords. We maintain secure backup systems to prevent data loss from system failures or disasters, with backups encrypted and stored in geographically separate locations. Despite these measures, no internet-based system is completely secure, and jl961 cannot guarantee absolute security. Players share responsibility for account security by maintaining strong passwords, not sharing login credentials, and promptly reporting suspicious account activity.

5. DATA RETENTION

jl961 retains player personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Active account information is maintained for the duration of your relationship with jl961. Following account closure, we retain certain information for the periods required by PAGCOR regulations and Philippine law, typically five (5) to seven (7) years from the date of last transaction or account closure. This retention is necessary for regulatory compliance, tax purposes, fraud prevention, dispute resolution, and legal defense if claims arise related to your use of jl961 services.

Financial transaction records, KYC documentation, and gameplay logs are retained for regulatory compliance periods even after account closure. Marketing data is retained only as long as you consent to receive marketing communications; upon opt-out, we suppress your contact information from marketing lists while retaining a record of your opt-out preference to honor your choice. Technical logs and analytics data are typically retained for shorter periods, often aggregated and anonymized after initial collection. Once retention periods expire and no legal obligation requires continued storage, jl961 securely deletes or anonymizes personal information according to data disposal procedures ensuring information cannot be reconstructed.

6. YOUR PRIVACY RIGHTS

Filipino players have specific rights regarding their personal information held by jl961. You have the right to access your personal information by requesting a copy of the data we maintain about you. jl961 will provide this information in a commonly used electronic format within a reasonable timeframe, typically thirty (30) days of your request. You may request correction of inaccurate or incomplete personal information, and we will update our records following verification of the corrections. You can request deletion of your personal information, though we may need to retain certain data for regulatory compliance, legal obligations, or legitimate business purposes like fraud prevention and dispute resolution.

Players may object to certain data processing activities, particularly direct marketing, by opting out through account settings or contacting support. You can request restriction of processing in certain circumstances, such as while we verify the accuracy of disputed information. Players have the right to data portability, receiving their personal information in a structured, machine-readable format for transfer to another service provider where technically feasible. To exercise these rights, contact jl961 customer support with your request, providing sufficient information to verify your identity. We respond to rights requests within legally required timeframes, typically thirty (30) days, though complex requests may require additional time with notification of the extension.

7. COOKIES AND TRACKING TECHNOLOGIES

jl961 uses cookies, web beacons, and similar tracking technologies to enhance platform functionality, improve user experience, and collect usage analytics. Cookies are small text files stored on your device that remember your preferences, maintain login sessions, and track site navigation. Essential cookies are necessary for platform operation, enabling core functions like account authentication, secure connection maintenance, and shopping cart functionality for bonus claims. These cookies cannot be disabled without severely impairing jl961 functionality.

Performance cookies collect information about how you use jl961, including pages visited, time spent on pages, technical errors encountered, and navigation patterns. This data, typically aggregated and anonymized, helps us optimize platform performance and user experience. Functionality cookies remember your preferences such as language selection, preferred currency display, game favorites, and display settings, providing a more personalized experience. Marketing cookies track your activity across websites to deliver targeted advertisements and measure campaign effectiveness. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. jl961's cookie banner provides options to accept or decline non-essential cookies, with detailed cookie information available in our Cookie Policy.

8. CHILDREN'S PRIVACY

jl961 services are intended exclusively for individuals twenty-one (21) years of age or older, consistent with PAGCOR regulations and Philippine gambling laws. We do not knowingly collect personal information from minors under twenty-one (21). Our registration process requires date of birth verification, and our KYC procedures include age verification through government-issued identification. If we discover that we have inadvertently collected information from an individual under twenty-one (21), we will immediately delete that information, close the account, and refund any deposits following appropriate verification procedures. Parents or guardians who believe a minor has provided information to jl961 should contact us immediately so we can take appropriate action.

9. INTERNATIONAL DATA TRANSFERS

While jl961 primarily serves Filipino players and maintains data processing facilities within the Philippines or with Philippine-based service providers, some of our technology partners, game providers, and service providers may process data in other countries. When personal information is transferred internationally, jl961 ensures appropriate safeguards are in place through contractual data protection clauses, adequacy determinations, or other legally recognized transfer mechanisms. International transfers comply with applicable Philippine data protection laws and PAGCOR requirements. Players consent to such international transfers as necessary for service delivery when they accept this Privacy Policy.

10. CHANGES TO THIS PRIVACY POLICY

jl961 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated through prominent notice on the jl961 website, email notification to registered players, or in-platform messaging. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of jl961 services following notice of changes constitutes acceptance of the updated Privacy Policy. We encourage players to review this Privacy Policy periodically to stay informed about how we protect personal information. For significant changes affecting player rights or data uses, we may require explicit consent before the changes take effect.

11. CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy or jl961's data practices, please contact our Data Protection Officer through the following channels: 24/7 live chat available on the jl961 platform, email support using the contact address provided in the website footer, or written correspondence to jl961's registered business address available upon request. We aim to respond to all privacy inquiries within seven (7) business days, though complex requests may require additional time. When contacting us regarding privacy matters, please provide sufficient information to verify your identity and specify the nature of your request or concern. If you believe jl961 has not adequately addressed a privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission or other relevant regulatory authority.